Electronic ticketing traffic management system looks good – Chang

Deputy Prime Minister and Minister of National Security Dr Horace Chang expresses confidence that the Electronic Traffic Ticket Management System (TTMS) which is currently being driven locally will be a positive addition to the transformation and the modernization of the Jamaican Police Force (JCF) in carrying out its mandate of ensuring public order and safety.

Chang, as well as the new Minister of State at the Ministry of National Security, Zavia Mayne; Permanent Secretary Courtney Williams; Police Commissioner, Major General Antony Anderson; Jamaica Private Sector Organization Chairman, Keith Duncan; and representatives from the Road Safety Unit (RSU) were on hand to observe the TTMS team at Half-Way Tree, St Andrew, Wednesday January 12.

“The idea of ​​an electronic traffic ticket management system was first brought up in 1988 and although it took some time to become fully operational, we believe this development will be one success and another. positive addition to the arsenal of police in performing their duties, ”Chang said.

TTMS is a centralized web-based system that was introduced in September 2010 to improve the management of tickets at the various stages, from their issuance to a suspected violator, to payment at the tax office or to the decision of a court. . .

Portable ticketing software is part of JCF’s ongoing transformation and modernization.

The electronic ticketing system was developed to eliminate 25 potential points of failure in the manual paper ticketing process. These points of failure gave rise to scenarios in which ticketing data was in error and, in some cases, out of date.

The new system should also ensure that tickets and related information (money orders, demerit points, etc.) in the TTMS will be accurate and readily available to support the effective enforcement of fines and penalties to improve order. public and security.

“Over the past three years, significant investments have been made and progress has been made with improving ticketing technology and processes. We anticipate that this system will help end the unruly use of our roads by motorists and help usher in a decent and more caring car audience, ”Chang said.

All necessary hardware and software upgrades have been made available to the relevant agencies to facilitate a coordinated and streamlined approach.

Mayne called the development “fantastic” and “game changer” because it provides “tangible evidence of government investment and direction in tackling major and minor misdemeanors.”

The comprehensive electronic ticketing pilot program targeting Kingston and St Andrew was launched in December 2021 with 100 smart and ruggedized Android devices and 100 portable printers that will give officers the ability to issue tickets and reference driver and driver information. vehicle, including ticket history and outstanding. tickets. The software was developed by eGov Jamaica in consultation with the Department of National Security and the JCF Technology Branch and the Public Safety and Traffic Branch (PSTEB).

To support law enforcement and security operations through technology, the portable ticketing software is integrated with the Jamaican government databases for driver’s licenses, motor vehicle registrations and l ‘vehicle insurance, allowing agents to verify expired licenses, insurance and registrations, as well as giving agents real-time access to other internal JCF databases, such as the people databases of interest and stolen vehicles, while they are in the field.

The e-ticketing system also offers improvements to the citizen experience by emailing a copy of the traffic ticket to the violator and making the ticket information immediately available to the Jamaican Tax Authority, allowing the violator to pay traffic fines online.

All tickets issued with the devices are instantly uploaded to the centralized TTMS database accessible by JCF, traffic courts and all other government agencies that depend on accurate and timely information about the tickets to fulfill their mandates.

In less than two weeks since its launch, nearly 1,000 e-tickets have been issued and, thanks to the seamless integration so far with other government databases, citizens have been able to pay their fines on the website. of the tax administration a few minutes after the issuance of an electronic ticket.

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